Automating Order Processing

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RPA can extract order details from various sources such as email, spread sheets, online portals and even hand written documents. It can apply validation against pre-defined rules checking for completeness, accuracy inconsistencies and enter in CRM or ERPs.

Bots can check inventory levels in realtime to confirm product availability before processing the order. They can automatically update inventory records after an order is processed ensuring accurate inventory level. RPA can trigger alerts for low stock to relevant staff.

RPA can generate picking lists for warehouse staff and track the progress of order fulfillment. It can generate shipping labels with accurate customer information and send realtime status updates to customers enhancing transparency and communication.

Bots can be used to send automated order confirmation emails or SMS providing order detail and expected delivery. Bots can handle simple customer queries through chatbot or email automation.

RPA can generate invoice automatically on order completion and send to customer. They can integrate with payment gateways to process payments. Further it can reconcile payments with invoices and orders.