ROBOTIC PROCESS AUTOMATION

Robotic Process Automation (RPA) is the use of software with Artificial Intelligence and machine learning capabilities to undertake repeatable, high volume, rule based tasks that are usually performed by low skills labour in a auditable.and reliable way.

RPA uses specialised software robots or BOTs which are trained to undertake tasks that happen again and again ever day and follow a Standard Operating Procedure or follow a certain Rule.

The best thing about these BOTs are that whatever it does are all auditable. When a human does a job we dont know what they did and why, whereas, when a BOT does the same job we can record the task.

With a BOT you can be 100% sure that the task is done the same way everyday following the same rule unlike a human. Unlike a human who can get tired of doing a task a BOT can do a task 24hour 7 days a week 365 days in the year without getting tired.

Benefits of RPA

• Improved Productivity: Get more done with the same staff.
• Speed and Accuracy: Tasks done the ame way every single time
• Improved Customer Experience: Faster Turn Around Time
• Improved Employee Morale: Employees focus on human tasks, not robotic tasks
• Increased Compliance: Full auditing capabilities.
• Scalable & Flexible: Quickly scale up to accomodate unexpected volume.
• Compatible with Existing System: 

In short RPA unlocks greater Return on Investment by Facilitating digital transformation thus enabling incremental revenue opportunity.