ENTERPRISE KNOWLEDGE AI AGENT
A governed intelligence agent that becomes the cognitive layer of your organization — ingesting knowledge, orchestrating agents, and delivering answers instantly.
CORE CAPABILITIES
Knowledge Ingestion
- SOPs & process documents
- Product catalogs & pricing
- CRM/ERP structured data
- FAQs & support documentation
Employee-Facing AI
- Process-related Q&A
- Report generation & trend analysis
- Real-time data retrieval
- Guided workflow assistance
Customer-Facing AI
- Product & technical queries
- Pricing information access
- Order tracking integration
- Intelligent triage & routing
Process Awareness
- Departmental workflows
- Escalation hierarchies
- SLA monitoring
- Bottleneck identification